Chrome extension
Ract Capture
Ract reads your sales from your own signed-in Whatnot tab. This is the piece that does that. It watches. It never signs in for you, never sees your password, and never sends a message, places a bid or changes a listing.
- Open the Chrome Web Store page and click Add to Chrome. Chrome asks you to confirm. What it lists is what the extension can read: whatnot.com, the TikTok Shop LIVE Manager at shop.tiktok.com, and the two addresses Whatnot serves postage labels from.
- Pin it. Click the puzzle-piece icon in Chrome’s toolbar and pin Ract Capture, so it sits where you can see it during a show. That is also where you download a recording from if a show ever goes wrong.
- Go back to Ract and reload the page. An extension only attaches to pages opened after it, so the tab you were on will not see it yet.
Checking it works
Ract checks for itself rather than taking your word for it. Sign in, open Connections, and press Check capture on the Whatnot card. It tells you whether the extension answered and whether a Whatnot tab is open. If nothing answered, the usual cause is a Ract tab that was open before the install: reload it.
Updating
Chrome updates it by itself, usually within a few hours of a new version. There is nothing to download. Your shows are held by Ract, not by the extension, so nothing is lost when it updates.
What it can see
Only whatnot.com, the TikTok LIVE Manager, and Ract. It reads the sale events your Whatnot tab already receives, or the auction results your LIVE Manager tab does, and which account is hosting the stream that tab is showing, and hands them to your Ract tab in the same browser. There is no server of its own and nothing is uploaded anywhere by the extension. While a show is running it also keeps a local recording in memory, so that if capture drops you can check afterwards which sales were missed. That recording never leaves your computer, and is gone when you quit Chrome. The full account of what it reads and where it goes is the privacy policy.
Ract is not affiliated with, endorsed by, or connected to Whatnot or TikTok.